What is Customer Choice?

Learn how Customer Choice helps medical practices stay compliant while eliminating credit card processing fees. Save $15K–$20K annually with no setup cost.
Published on
October 15, 2025

Customer Choice and How Medical Practices Can Save $15,000–$20,000 Annually

Running a successful medical practice involves juggling countless responsibilities - from patient care to compliance to overhead costs. One of the most overlooked expenses? Credit card processing fees. These costs can quietly drain tens of thousands of dollars each year from even the most efficient practice, but they are one of the easiest espenses to fix.

At Merchant Match, we specialize in helping medical offices across the Raleigh/Durham area reclaim those lost dollars by implementing medical compliant surcharge programs that work seamlessly with your current workflow.

The Problem: Hidden Costs of Credit Card Transactions

Every time a patient pays with a credit card, your practice likely pays a fee - anywhere from 2% to 4% of the transaction. While this might seem small per transaction, it adds up fast. For a practice processing $50,000 to $80,000 in credit card payments monthly, that can total $15,000–$20,000 per year in fees.

The Solution: A Medical Compliant Surcharge Program

What many practices don’t realize is that they can legally pass these fees on to the customer - if done correctly. Merchant Match helps your practice implement a compliant surcharge program that meets industry and medical regulations.

Here’s how it works:

  • Transparency First: We provide a Customer Choice Display Card that clearly informs patients of the credit card fee and offers alternatives.
  • Patient-Friendly Options: Patients can avoid the fee by choosing to pay with a debit card or HSA/FSA card - keeping the experience fair and flexible.
  • No Surprises: Everything is disclosed upfront, so your practice stays compliant and maintains patient trust.

Quick Setup. Long-Term Savings.

Our onboarding process is fast and painless:

  • Zero Setup Fees
  • Free Terminals for Qualified Practices
  • Start-to-Finish Setup in About 4 Days

From installation to staff training, we take care of everything. Once set up, your practice can start saving immediately.

Real Results

Our average medical client saves between $15,000 and $20,000 annually—money that can be reinvested into your practice, staff, or patient experience.

Ready to Stop Overpaying for Credit Card Processing?

Let Merchant Match show you how easy it is to implement a medical-compliant surcharge program that works for your practice and your patients.

👉 Contact us today to get started at info@merchatch.net. There is no cost to get set up* and

Merchant Match is dedicated to giving its customers the best pricing plans for them, every single day.
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